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FAQ


Can I check out any book or media item in the library?

Some items are restricted to use in the building. See borrowing policies for more information.

Can I check out library materials for someone else?

The answer is generally no. The person to whom the materials are being checked out must be present. Faculty members may authorize a proxy, an assistant who can check out items to the faculty member's account, by filling out a proxy account authorization (pdf) form.

Can I get on a waiting list or place a hold on reserve items?

In order to be as fair as possible all reserve items are first come, first served.

Can I renew a reserve item?

Renewals are not permitted so that availability can be maximized. For two-hour and four-hour items, there is a required waiting period of 30 minutes before the same person can check out the same item again. For all other items you must wait until the library opens on the following day.

Can reserve materials be taken outside the library?

Items with a 24-hour or a 3-day loan period can be taken outside the library. Two-hour and four-hour items must be used in the library. The only exception made is for the instructor who placed the item on reserve.

How can I renew an item that I have borrowed?

Online

  • From the library homepage, click on "Renew Items / Account Login" under "Quick Links."
  • Log in with your Card ID and PIN. Please contact the service desk if you need to create a PIN.
  • Select the "My Account" link located in the center of the page. Select the option to "Renew My Materials." Check the materials you want to renew and click "Submit." Look for the new due date to verify that your materials were renewed.

Phone

  • Call the Library Service Desk at 817-735-2465.

E-Mail

  • Send an e-mail message to libcirc@unthsc.edu to request a renewal. Please be specific as to which materials you would like to renew and allow 24 hours for a response.

In Person

  • Stop by the service desk with your UNTHSC ID badge or library card. You do not need to bring the materials with you in order to renew them.

How do I change / reset my UNTHSC password?

Go to the UNT Account Management System and follow the prompts to change your password.

How long can I use reserve items?

Instructors designate the loan period for course reserves: two hours, four hours, one day, or three days.

If the library does not have a particular book or journal, does that mean I have no hope of getting it?

No.  Most of the time, we can obtain a copy from another library through interlibrary loan.  We can also help you check the holdings of other area libraries to see if they have it.

Is there a limit on how many items I can have checked out at one time?

Yes. Students, faculty, and staff members can check out up to 50 items. Other patrons are limited to 5 or 10 items depending on category. All patrons are limited to 5 reserve items and 5 test preparation books at one time. See borrowing policies for more information.

What do I need to check out an item?

Present your UNTHSC ID card (faculty, students, staff) or your library card (other patrons) to check out items. Cardholders must also present a photo ID. TexShare borrowers must present both a valid TexShare card and a photo ID to establish an account.

What is the fine for overdue items?

The fine is 50 cents per day for regular circulating items. This increases to $1 per day for overdue items that have been recalled. Fines for reserve materials are $1 per hour and fines for Test Preparation books are $5 per day. See borrowing policies for more information.

Where do I check out library materials?

All circulating materials check out from the Library Service Desk on level 2.

Why doesn’t the library have one of my required readings on reserve?

This is usually because a reserve request has not been received from the instructor or the item is on order. Please let us know if you think something should be on reserve but isn’t.

Will I be charged for returning reserve items late?

Overdue fines accrue at the rate of $1 per hour for hourly items and $5 per day for daily items (1-3 days). The fines start from the time the item becomes overdue and each following hour until the item is checked in.